"Keynote® Competitive Research has named Progressive.com, the car insurance website for Progressive, the best insurance website on its Q2 2011 Insurance Carrier Scorecard. Progressive has been the highest-rated insurance website on 17 of the last 18 Keynote Scorecards published since 2000.
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According to the Q2 2011 Scorecard, "Progressive has traditionally been one of the most innovative [carriers] when it comes to user experience and the online quoting process." Scorecard analysts noted Progressive's use of consumer-friendly technology during the quoting process, such as making it easy to change vehicles, and for making it easy to understand differences between coverage levels. Analysts also noted improvements to Progressive's mobile apps, including the ability to submit glass claims and photos of damage following an accident....."
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